Shipping Policy

Welcome to Edibleclays – your trusted source for high-quality edible clays. We are committed to delivering your favorite products quickly, securely, and affordably—whether you're in India or anywhere across the globe.

1. Domestic Shipping (Within India)

  • Shipping Time: Orders are typically processed within 1–2 business days and delivered within 3–4 business days depending on your location.
  • Shipping Charges:
  • Free Shipping on all orders above ₹999.
  • A nominal flat rate of ₹155 is charged on orders below ₹999.
  • Delivery Partners: We work with leading courier services to ensure timely and safe delivery of your products.

2. International Shipping

We proudly ship our edible clay products worldwide.

  • Processing Time: 1-2 business days.
  • Delivery Time: International delivery times vary based on destination, typically ranging from 3–4 business days.
  • Shipping Charges: Calculated at checkout based on the delivery country and order weight.
  • Customs & Duties: International customers are responsible for any customs duties, taxes, or import fees as per their country’s regulations.

3. Order Tracking

Once your order is shipped, you’ll receive an email or SMS with a tracking number. You can track your shipment using the link provided or contact our support team for assistance.

4. Shipping Address Guidelines

Please ensure that your shipping address is complete and accurate. Include:

  • House/Apartment number
  • Street name
  • City
  • Postal code
  • Country
  • Contact phone number

We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

5. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

  • Remote delivery locations
  • Natural calamities
  • Customs clearance (for international orders)
  • Unforeseen courier issues

In such cases, we will keep you informed via email or phone.

Contact Information

If you have any questions about your order or shipping, feel free to contact us:

  • Phone: +91 9412286327/7055178500
  • Email: satyammittalvridavan@gmail.com
  • Address
    House 12, Madhuvan Colony, Sunrakh Road, Vrindavan-281121, Mathura, UP, India
  • GSTIN: 09AZKPM7321H1Z4

Stay Connected

Follow us on our journey to bring nature’s purity to your doorstep.
Shop confidently at https://edibleclays.in – where quality meets authenticity.